There are a multitude of purposes for incident reporting, including quality improvement, event documentation and liability monitoring. Many organizations have found that incident reports can be a positive management tool and encouraging employees to complete a report provides management with some vital information. Reporting events when thing do not go as planned gives management the information needed to improve the quality of services and perhaps limit the possibility of a repeat occurrence. Every organization should define the purpose of their incident reporting system. The purpose of incident reporting can include, but need not be limited to:
It is important for staff to understand that reporting and incident does not make it a claim. However, a potential claim will not disappear merely because it was not reported.