Administrators and caregivers in assisted living facilities will lose a resident to death at some point. Whether expected or not, death is difficult to manage. Depending on the type of resident you care for, death might occur frequently. It is important to provide help to other residents as well as your staff in these difficult situations.
The Grieving Process
Grieving isn’t the same for everybody impacted by a loss. When a resident passes it is important to be there for other residents and staff members. Staff members are often overlooked as individuals who need help managing the loss of a resident.
Staff members show up daily to care for and provide a safe haven for residents. During their daily work activities, it is normal for them to build relationships, bonds, and friendships with residents and their families. It’s common and easy to think “it’s part of the job” but it is important to help staff members through the grieving process. Create a grievance plan to help guide them through and accept the loss of their residents.
The National Center for Assisted Living recently reported caregiver turnover is 29.8%. There are multiple factors that push caregivers to move out of their positions – poor management, feeling burnt-out, and unable to cope with death. Creating a path and plan to help staff members and caregivers grieve the loss of resident helps increase your employee retention.
Assisted living facilities benefit with increased employee retention in multiple ways:
Help staff members along with the residents through the grieving process. Your efforts make them feel valuable and cared for which increases employee retention and decrease overall expenses.