Adult residential care home owners have a great responsibility in providing quality care to the residents in their home. Residential care settings offer different types of care from independent living to assistance with daily living tasks. During their time in the home, the residents quickly become extended members of the provider’s family. Developing family-type bonds with residents is what makes the adult residential care model beneficial to the residents. As residents age, their needs change. These needs can be difficult to meet if the provider is not equipped to care for the resident properly. Along with that, providers often have a difficult task in deciding if continued care is possible in their home.
Relocating a resident in your care can be stressful for you, other residents and family members. Here are 3 tips to make the process easier for all involved:
What Happens Next
The steps taken after you notify the family and documents changes and conversations have the greatest impact on the resident. Whether they have been in your care for many years or just a few short months, they will find it difficult to leave a place considered home. As you work with the family, doctors, and new care providers, keep the resident informed. Residents who are kept up to date on what is happening will suffer less stress and anxiety during the relocation. Explain why, where and how they will be moving to a new care facility so they have time to accept the change and adjust to it.
What if They Refuse?
It is possible that the resident or family will be unhappy with the relocation suggestion. In many states, it is illegal to deny care to a resident in your home. If the resident and their family are not cooperative in the relocation plan, you still have options as a provider. Contact your state licensing authority for information and guidance on initiating a transfer or relocation request. A second option is to allow a resident to remain in their care by putting a negotiated risk agreement in place. Contact your licensing authority to confirm this agreement is acceptable in your state. Negotiated risk agreements outline the situation and address what type of care the resident needs and what type of care the residential care home provides. It clearly states that for the resident to remain in the home’s care there are certain types of care they will not receive. The family or the resident signs the agreement acknowledging they are aware of and agree to the risks.