I almost gave up finding an insurance company for our General Liability coverage, then I was referred to PCALIC. I submitted an online quote and Brian responded almost immediately. Now we have peace of mind knowing that we are covered should something happen.
I’ve owned a California Residential Care Facility for Elderly since 1994, and I’ve worked with three different insurance companies. All three were difficult, expensive, and more interested in protecting themselves rather than me. I was always shopping for better insurance, and never found better until I received a brochure from PCALIC. This company took the time to understand my special circumstances, and put together a group of companies and policies that gave me excellent coverage for what I needed at reasonable prices, and have followed up with excellent service. They are a breath of fresh air in an overheated industry.
I probably would not be in business anymore had it not been for the insurance PCALIC made available. As a small PCH owner I can barely keep my head above water. It is wonderful having an advocate who goes to bat for me.
PCALIC has been wonderful to work with. Their customer service is top-notch and has always been prompt, courteous, and helpful! Our agent is great and helped us with options, saving money when we needed to increase our insurance needs!
I have had a wonderful experience with PCALIC. They respond promptly to e-mails and phone calls, see that I am satisfied to the best of their ability, and makes this business relationship a true partnership.
PCALIC is the best. They were able to get my business insured without any long hassles or anything. PCALIC gave me their word on how long it would take for them to get me insured and they did exactly what they said. They returned my phone calls in a timely manner without a problem at all. PCALIC was there for me when everyone else gave me nothing but the run around. I Love PCALIC. Thanks for everything that you all do!
It’s a relief to have been referred to a brokerage that writes the specific policies that personal care homes need. Knowledge of industry is fantastic.
Very much appreciate the quick response and professionalism of your staff! I also love your easy steam lined approach to renewals.
I think this is the best company I’ve been with and I have been in business for 14 years. They are really good at providing education at no charge. And it’s the education we need as being an assisted living home. They return phone calls within hours and they are always knowledgeable about what we are asking questions about.
This insurance is the best value for my money. But the best thing about this insurance agency is the account managers. They are wonderful. They have helped me every step of the process. And even better when I missed my renewal date they emailed and called me to make sure I didn’t take a loss in coverage. PCALIC is the best!!!
Thanks for having patience with us as we navigate through the many phases of selecting coverage. Your knowledge of our specific business coverage needs with its amounts is appreciated
I am pleased with PCALIC simply because I get quick responses back with questions about things I don’t understand. Everyone has been very professional and prompt with their answers. I am satisfied with the service offered by this agency.
I have written coverages with this agency for the past three years. They have been incredible to work with for service and turn around on quotes and policies. I sincerely appreciate their professionalism and knowledge of the products.
I just want to thank you for understanding this niche market. My years of experience in assisted living and adult day service gives me a unique perspective on the industry’s insurance needs. Thank you to the PCALIC team!
PCALIC has allowed me to find competitive rates and solutions for my clients. I am grateful for their support and dedication in assisting with this tedious and complex task.