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PCH Mutual’s New Loss Impact Hotline

By Heather Brown
June 26, 2018

For more than 14 years, Personal Care & Assisted Living Insurance Center (PCALIC, LLC) has been the program manager for PCH Mutual Insurance Company, A RRG. PCH is a unique insurance carrier that specializes in partnering with adult residential care facilities across the United States and continues to seek out ways to offer valuable services ...

Your Caregivers and Social Media

By Heather Brown
May 04, 2018

The use of social media has increased significantly in recent years as the number of platforms continues to grow. Platforms like Twitter, LinkedIn, and Facebook offer many benefits to users including more communication with long-distance friends and family as well as access to news and industry happenings. But, the benefits also come with many risks, ...

Announcing PCH’s New Memory Box Initiative

By Heather Brown
March 09, 2018

Memory boxes have always been a way to collect mementos of the things we love most in our lives – ticket stubs to remember an experience, photos of loved ones, and even written text to remember a conversation. Anybody can create their own memory box during any point in their life. Over the years the ...

Memory Loss Assessment

By Heather Brown
February 23, 2018

For many residents, finding a home in an assisted living facility gives them the opportunity to maintain their independence. But, needs change, especially as residents age. A resident that was once extremely mobile may suffer a fall and need to use a walker to navigate the halls. Another common change in older residents is forgetfulness ...

Certificate of Insurance: What are They and Why Do They Matter

By Heather Brown
February 16, 2018

Residents that reside at assisted living facilities sometimes need additional care that is not provided by the facility. Physical therapy, dietician services, occupational therapy, and wound care are just a few of those services. When a nurse or other healthcare professional enters your adult residential care facility or assisted living home, there are risks involved. ...

The Importance of Incident Documentation

By Heather Brown
February 09, 2018

Assisted living facility owners and administrators carry a lot of responsibility in their daily activities. From making sure residents are properly cared or to managing staff to organizing the everyday operations and needs. Too often you take on numerous items at once, and it is easy to find yourself knee deep in multi-tasking. One item ...

Negotiated Risk Agreements: What are They and Why Do They Matter?

By Heather Brown
August 25, 2017

Many families do not realize that placing their loved one in your care is not the same as choosing a nursing home. Your adult residential care facility gives residents something they cannot find in a nursing facility, their independence. As you prepare to add new residents to your adult residential care family, it is likely ...

8 Questions to Ask New Residents

By Heather Brown
June 16, 2017

Welcoming a new resident into your adult residential care home is an exciting time for you and the rest of your residents. Make the most of it by asking these questions, in the beginning, to be sure you can provide the quality care they expect....

Elder Abuse and How to Prevent It in Your Facility

By Heather Brown
June 02, 2017

Most adult residential care homes have abuse policies and procedures in place. Make sure your policies include each of these steps. Take time each year to review and make any necessary changes. Preventing elder abuse requires continuous commitment from you and your team....

The Importance of the Level of Care Assessment

By Heather Brown
May 26, 2017

A level of care assessment is a tool you can use to determine if residents’ care needs match the services you offer. Most care assessments include questions about medication, health care requirements, skin care needs, continence care, and activities of daily living like bathing and dressing. The best level of care assessments give you a ...

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