Courtney completed an Administrative Assistant certification program at Carroll County Community College in Westminster, Maryland and brings over 6 years of Customer Service experience to the PCALIC team. She is driven, enthusiastic and undeniably focused. She describes herself as a lifelong learner with dreams of pursuing a Bachelor’s Degree in Human Services and mastering a second language. She is solicitous about helping others and strives to make a difference in the lives of others as each opportunity arises. In her spare time, Courtney enjoys outdoor activities and spending quality time with her family and animals. She believes a strong positive outlook in life brings favorable results.