Casey has nine years of experience in customer service. One of her life principles is that “No one should ever come to you without leaving better and happier.” Casey has her Bachelors of Science and is currently studying for her Master’s in Health Administration which allows her to advocate for the services that adult residential care facilities provide. Before joining the PCALIC team, Casey worked as a waitress, but found her mindset worked better in an office setting. However, she still desired to do work that involved helping others; so customer service was a perfect fit. When not at work, she enjoys traveling to new places as much as possible, spending time with her family and friends, going to sporting events and being outside!