Michelle graduated from York Technical Institute in 1995 with an Associate’s Degree in Computerized Accounting Management and started her career as a bookkeeper in a small insurance agency. She quickly transitioned into the role of Commercial Lines Agent and holds over 20 years’ experience. In 2000, she earned her Certified Insurance Service Representative (CISR) designation. Michelle is focused on Customer Service, making it a priority to educate each of her clients to ensure they are all completely satisfied. When not in the office, Michelle enjoys spending time with her husband, children and two fur babies.
Lindsey has over ten years of customer service, five years’ experience in the insurance industry as a complex liability specialist. Lindsey thrives to provide the most remarkable service. When not working, Lindsey enjoys spending time with her husband, two small children and two dogs. She enjoys home decorating, working in flower beds and living life to its fullest!
Courtney completed an Administrative Assistant certification program at Carroll County Community College in Westminster, Maryland and brings over 6 years of Customer Service experience to the PCALIC team. She is driven, enthusiastic and undeniably focused. She describes herself as a lifelong learner with dreams of pursuing a Bachelor’s Degree in Human Services and mastering a second language. She is solicitous about helping others and strives to make a difference in the lives of others as each opportunity arises. In her spare time, Courtney enjoys outdoor activities and spending quality time with her family and animals. She believes a strong positive outlook in life brings favorable results.
Amber graduated from Anne Arundel Community College with her Associates Degree. She has 3 years’ experience in insurance and customer service. Amber likes to spend her spare time with her family, cheering on the Ravens and Orioles, reading, cooking, and participating in activities outside.
Edward graduated from The King’s College with a Bachelor of Arts in Politics, Philosophy, and Economics degree and holds 5 years experience in the insurance industry. He desires to handle every task with diligence and professionalism and to approach every interation with service and courtesy. Outside of the office, Edward’s chief priorities are his family and his church.
Danielle Barrick has been in the insurance industry for over 10 years with a focus on Assisted Living Facilities for seven. Danielle comes with a Bachelor’s Degree in English and a Master’s Degree in Secondary Education. Danielle enjoys spending time with her family, going to the gym, hiking, fishing, and cuddling with her fur babies. Danielle feels that every day brings an opportunity to learn something new, and looks forward to learning more about you to assist you with your insurance needs.
Jessica holds over 17 years of experience in the customer service industry. She strives to build trust and strong long-term relationships with customers. When she’s not working at the insurance center, she stays busy coaching gymnastics, cheerleading and dance. In her free time, she loves spending time with her family and friends, boating, traveling and shopping.
Ariana graduated from Juniata College with a degree in zoology. Though her background is unique, she brings over 10 years of customer service to the PCALIC team. She is dedicated to giving each client the attention that they deserve, making sure that the insuring process goes as smooth as possible. When not working, she enjoys taking care of animals, traveling as much as possible and fitness.
Brian Barrick set out creating and developing his niche in the insurance industry in 1986, when he developed Nonprofit Insurance Services (NIS). In 2002, Brian was approached by a state association to work with them to create an insurance program for small- to mid-sized adult residential care facilities and in 2003 PCALIC was formed. In 2004, Brian was one of the founders of PCH Mutual Insurance Company, Inc., A RRG.
Brian is a speaker, author and coach for many adult residential care facilities across the country. He works closely with facilities to implement systems that minimize risk and exposures by providing the proper tools and coaching for their protection needs.
Brian’s many roles in the insurance industry include: Insurance Agent, Broker, Program Manager, General Agent and Excess Surplus Lines Agent, allowing him to serve clients with unique programs of insurance.
In his spare time he enjoys traveling to new places, meeting people of all cultures and experiencing new things. Brian places a strong emphasis on health and wellbeing and takes time to work on developing his mind and body.
Brian believes that life is a journey and problems become opportunities, when the right people come together.
Rebecca served our country as a member of the United States Air Force for four years before entering the insurance industry. Rebecca has over 7 years of experience in insurance and data entry that she brings to the PCALIC team. Outside of the office, she enjoys spending time with her two children that provide her many moments of great reward. She loves spending time with family and friends and being able to make memories that last a lifetime as well as reading good books and watching movies. Rebecca also has a lifelong ambition to finish and publish a novel of her own.