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FAQ

Q : Amber Brady
A :

Amber graduated from Anne Arundel Community College with her Associates Degree. She has 3 years’ experience in insurance and customer service. Amber likes to spend her spare time with her family, cheering on the Ravens and Orioles, reading, cooking, and participating in activities outside.

Q : Edward Snyder-Ritter
A :

Edward graduated from The King’s College with a Bachelor of Arts in Politics, Philosophy, and Economics degree and holds 5 years experience in the insurance industry. He desires to handle every task with diligence and professionalism and to approach every interation with service and courtesy. Outside of the office, Edward’s chief priorities are his family and his church.

Q : Danielle Barrick
A :

Danielle Barrick has been in the insurance industry for over 10 years with a focus on Assisted Living Facilities for seven. Danielle comes with a Bachelor’s Degree in English and a Master’s Degree in Secondary Education. Danielle enjoys spending time with her family, going to the gym, hiking, fishing, and cuddling with her fur babies. Danielle feels that every day brings an opportunity to learn something new, and looks forward to learning more about you to assist you with your insurance needs.

Q : Jessica Despres
A :

Jessica holds over 17 years of experience in the customer service industry. She strives to build trust and strong long-term relationships with customers. When she’s not working at the insurance center, she stays busy coaching gymnastics, cheerleading and dance. In her free time, she loves spending time with her family and friends, boating, traveling and shopping.

Q : Ariana Gross
A :

Ariana graduated from Juniata College with a degree in zoology. Though her background is unique, she brings over 10 years of customer service to the PCALIC team. She is dedicated to giving each client the attention that they deserve, making sure that the insuring process goes as smooth as possible. When not working, she enjoys taking care of animals, traveling as much as possible and fitness.

Q : Brian Barrick
A :

Brian Barrick set out creating and developing his niche in the insurance industry in 1986, when he developed Nonprofit Insurance Services (NIS). In 2002, Brian was approached by a state association to work with them to create an insurance program for small- to mid-sized adult residential care facilities and in 2003 PCALIC was formed. In 2004, Brian was one of the founders of PCH Mutual Insurance Company, Inc., A RRG.

Brian is a speaker, author and coach for many adult residential care facilities across the country. He works closely with facilities to implement systems that minimize risk and exposures by providing the proper tools and coaching for their protection needs.

Brian’s many roles in the insurance industry include: Insurance Agent, Broker, Program Manager, General Agent and Excess Surplus Lines Agent, allowing him to serve clients with unique programs of insurance.

In his spare time he enjoys traveling to new places, meeting people of all cultures and experiencing new things. Brian places a strong emphasis on health and wellbeing and takes time to work on developing his mind and body.

Brian believes that life is a journey and problems become opportunities, when the right people come together.

Q : Rebecca Evans
A :

Rebecca served our country as a member of the United States Air Force for four years before entering the insurance industry. Rebecca has over 7 years of experience in insurance and data entry that she brings to the PCALIC team. Outside of the office, she enjoys spending time with her two children that provide her many moments of great reward. She loves spending time with family and friends and being able to make memories that last a lifetime as well as reading good books and watching movies. Rebecca also has a lifelong ambition to finish and publish a novel of her own.

Q : JoAnn Garcia
A :

JoAnn brings over 25 years of administrative support to the PCALIC team. Her experience ranges from working on Wall Street to university campuses. Her Hispanic heritage and fluent Spanish helps the PCALIC team communicate with a wider client base. JoAnn has been with PCALIC for three years.

Q : Heather Brown
A :

Heather graduated from The Art Institute of York Pennsylvania. There she earned her Associate’s Degree of Specialized Technology in Graphic Design. She has over 10 years of experience in the design field and over two years in the insurance industry. In her spare time, Heather loves to visit with her family and friends, hold cookouts and bonfires, spend time with her husband, paint, and create arts and crafts for her family and friends.

Q : Lynnette Schilb
A :

Lynnette D. Schilb brings over 10 years of account management experience to the PCALIC team. She is passionate about providing a quality customer service experience and enjoys finding the right solutions for her clients. She is the mother of four boys and loves to spend time with them. Lynnette is dedicated to mentoring children with Autism, ADHD, and ODD when she is not at work. Her hobbies include writing poetry, hiking, crafting, music, and reading.

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