Risk management is more than a liability strategy, it's the best practice for ensuring the well-being of your residents!

At PCALIC, every risk management initiative we instill in your facility delivers results. Real results. Our valuable risk management tools include workshops, Webinars, videos and resources that will radically reduce your risk to future claims if implemented. One such program, our proprietary Abuse Prevention Guidelines, helps you establish procedures to control the amount of abuse that can occur in your facility. The course highlights include:

Potential cost & impact of Abuse

• Prevention design concepts
• Hiring & screening procedures
• Staff training
• False accusation: 6 keys to prevention
• Documentation & record keeping

PCH Mutual has created two other valuable risk management programs.  These unique programs help you define the role of your facility to your residents and families, and include a Comprehensive Risk Management Resource Guide, video and a Medication Course that is given to each provider. Defense attorneys continue to preach that the best way to reduce the likelihood of a liability claim against your community is through full disclosure to the consumer of what services and assistance you can provide, but also what you cannot provide. Realistic expectations for the resident or family members is absolutely imperative today.

With PCH MUTUAL Risk Management Program, you can accomplish this with:

• A Pre-admittance Video for residents and families highlighting:
  • Life in the assisted living or personal care setting
  • The reality of the aging process
  • Rewards in living in a social setting
  • Inherent risks that are beyond your control.
• Recommendations on what you should and should not say in your marketing material
• Risk management articles that educate you on what plaintiff attorneys are looking for and what you can do to reduce your exposure to a claim.
• Recommended wording to put in your Admissions Agreement to substantially reduce your exposure to a claim.
• Non-Clinical Assessment tools to assist you in determining if your residents are at risk for Falls, Elopement, and Skin Breakdown.
• Communication tools for Families and Physicians once a potential change in condition has occurred.
• Recommendations on how to deal with aggressive behavior in your community or home.

With the PCH Mutual Medication Course, you will learn how to handle medications properly with:

• Pre and Post tests that show how knowledgeable your staff is on the subject and where they need more training
• Articles on medication History
• Important forms to be implemented in your facility to keep medication errors at a minimum
• Drug interaction reports

Understanding the difference between wanted and unwanted drug effects. Plus, with errors in medication administration being the #1 cause of lawsuits in ALF’s and PCH’s, we have partnered with NAPCHAA to offer you and your staff instructional tools on medication administration training. It is advantages like this that make PCALIC the unrivaled leader in ALF/PCH risk management.

Start saving money now!  Call PCALIC today at
1-800-673-2558!