It is your Assisted Living Home, therefore, you have a right and responsibility to set roles, policies and procedures. Often times contract service providers, like visiting nurses, therapists, etc. walk into assisted living homes without even introducung themselves and walk out without informing anyone of what occurred during there service with the resident. Any contract service provider entering your Assisted living Home should sign an agreement, follow your protocol and most important inform you with notes of who, what, when where and how their service/visit with the resident went. How can you be expected to provide the best service to the resident, when you are not informed by those providing service to the resident who lives in your ALH?